At BS BOUTIQUE SHOPPING, customer satisfaction is our top priority. If you receive a defective product or are not satisfied with your purchase, we guarantee your right to an exchange or return.

How to Request an Exchange or Return

  1. Contact our Customer Support team at bsboutiqueshopping@hotmail.com.
  2. Our team will guide you through the return or exchange process.

Return Conditions

  • The product must be returned in its original packaging, unused, and with all accessories, manuals, and the invoice.
  • Once received, our team will analyze the product to ensure it meets the return conditions.

Options After Return Approval

  • You can exchange the product for another item available in our stock.
  • You can receive a full refund for the returned product.

Return Shipping Costs

  • The shipping cost for exchanges or returns is covered by BS BOUTIQUE SHOPPING.

We are here to assist you and ensure you have a smooth shopping experience.